Raymond Jordan

Raymond Jordan is an experienced professional in customer support and IT management, currently serving as the Director of Customer Support at PanTerra Networks since September 2019, where Raymond previously held the position of Manager of Customer Support. Prior to this role, Raymond worked at Avalon Health Care Group as a Field Service Technician, responsible for IT system installations and maintenance, and at Amanda Joy & Co. as Warehouse Manager, where responsibilities included managing inventory and staff training. Additional experience includes roles as a VOIP Telephony Network Engineer at PanTerra Networks, IT Manager at My Farm In A Box, and Database Manager at eFoods Direct, where key responsibilities involved reporting, technical support, and project management. Raymond has also held positions in workforce management and operations with companies such as GoFoods Global, Zrii, RxAmerica, and Convergys, showcasing a robust background in customer service, technical support, and team management.