Dillon Burke

Dillon Burke is an experienced technical support professional with a progressive career spanning over a decade in the technology sector. Currently serving as Director of Global Technical Support at Park Place Technologies since October 2018, Dillon has previously held roles including Senior Manager and Manager within the same organization. At PGi from November 2015 to October 2018, Dillon managed the T2 Audio Team, providing strategic guidance and ensuring global consistency across multiple regions. Prior experience at Apple included roles such as CPU Tier 2 Technical Supervisor, where Dillon supported T1 employees and managed sensitive customer care cases, and iFleet Technician, responsible for asset management within the organization. Early career experience includes Team Lead at Intercall, focusing on leadership and development in customer service operations.