Ingrid Jackson

Ingrid Jackson possesses extensive experience in claims management and resolution, currently serving as a Claims and Encounters Resolution Specialist at Parkland Community Health Plan since July 2021. Previously, Ingrid held various roles at Molina Healthcare, including Business Analyst and Appeals Resolution Coordinator, where responsibilities included analyzing claims issues and managing disputes. Ingrid's career began at Aetna, a CVS Health Company, as a Senior Claim Benefit Specialist in a Medicaid production environment. Ingrid's educational background includes a Certification in Business Administration and Management from DCAC School and a High School Diploma with a focus on Mathematics and Computer Science from A. Maceo Smith/New Tech High.