Having worked in the telephony and speech-enabled application industries for 30 years, Bill has seen the technical landscape in a constant state of change. In his software development role, he has found the task of enabling innovation both rewarding and challenging. Working with vendor integrations, distributed environments, process instrumentation, and data analysis have all added to his appreciation for the development process and its role within a successful service offering. Working at Parlance with a collaborative development team to deliver new features or products is great. When that product is reliable, and valued by the customer, even better. Before joining Parlance Bill worked at Wang Information Services, VoiceCom, and Lyrix Inc, all telephony and-or speech application service companies.
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