María Fernanda Albarrán Ramírez has diverse work experience in various roles and industries. In 2011, they worked as an Assistant Producer at Taller de Plástica El Volador, where they coordinated project work plans, negotiated with stakeholders, and managed transportation logistics and installations until 2015. From 2016 to 2017, they served in a service role for Fomento Editorial at Universidad Nacional Autónoma de México, managing information and material resources and applying marketing tools. In 2017, they joined Cabify as a Logistics Admin until 2018, and then transitioned to the role of Customer Excellence Manager until 2019. At Flat.mx, María Fernanda first worked as a Customer Happiness Team Lead from 2020 to 2021, and later became the Head of Seller Operations. In 2021, they joined JOKR as a Customer Excellence Manager for North LatAm until 2023. Currently, they are working as a Customer Care Manager at Parrot.
María Fernanda Albarrán Ramírez pursued their undergraduate education from 2013 to 2015 at the Universidad Nacional Autónoma de México. During this time, they earned a Bachelor's degree in Administration and General Management of Businesses. In 2017, María Fernanda enrolled at the Universidad Libre de Colombia Sede Bogotá to further their education in the field of Administration and General Management of Businesses, completing their second Bachelor's degree within the same year.
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