James Jones

Senior Customer Success Manager at Parsable

James Jones has a diverse work experience spanning over 14 years. James most recently worked at Parsable as a Senior Customer Success Manager starting in 2022. Prior to that, they held various roles at F5 and NGINX, Inc., where they served as a Senior Customer Success Manager responsible for managing installed SMB and Enterprise customer bases and identifying and closing new sales opportunities. James also has extensive experience at Apple, where they worked as an Inside Sales Specialist and later as a Senior Customer Service Advisor / Assistant Service Manager. James began their career at Page 7 Media as an Events Coordinator / Researcher.

James Jones has a diverse education history. James began their education at Mercy Secondary School, where they completed their Leaving Certificate from 2001 to 2006. Afterward, they pursued a Diploma in Multimedia from St Johns Central College from 2007 to 2008.

In their pursuit of higher education, James enrolled at Griffith College Cork from 2015 to 2017. Here, they obtained an Honours Degree in Business Level 8 (Hons). Alongside this degree, they also pursued a Diploma in Human Resources Management from The Open University.

In terms of additional certifications, James obtained a FETAC Level 6 Multimedia certification from FETAC in June 2007. Additionally, they pursued a Diploma in Strategic Management from The Open University, although the start and end years for this diploma are not provided.

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