Heather Casey

Heather Casey possesses extensive experience in operations and management across multiple industries. As Owner, Executive Advisor, and Board Member at PartnerHero, Casey leads client-facing operations and service delivery, frequently engaging new partners during exploratory discussions. Previously, at Coursera, Casey managed global vendor operations, achieving substantial cost savings while enhancing service quality. At Genentech, multifaceted roles included leading teams and managing call center operations during significant product launches, with recognitions for excellence in performance and innovation. Educational qualifications include a Bachelor of Science in Political Science from San Diego State University and additional certifications in Project Management from UC Berkeley.