Jose Burgos has extensive experience in client success and training roles, currently serving as a Client Success Manager at PartsTrader LLC since 2014, where responsibilities include supporting customer experiences and providing ongoing assistance to enterprise and insurance carrier clients. Prior to this role, Jose held several positions within PartsTrader, including Training Team Lead, Training Specialist II, and Training Specialist, focusing on training users, process development, and managing training materials and metrics. Additionally, Jose has experience as IT Manager at ChiTown Sports Facility from 2005 to 2013, overseeing technology management and operational support for the facility.
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