Sulastri Gunawan

Sulastri Gunawan is a seasoned professional with extensive experience in facilitation and customer service. Currently serving as an Associate Facilitator at Danone Academy Indonesia, PT Bank Mandiri (Persero) Tbk., PasarTrainer, and MarkPlus Institute since January 2019 and 2020, Sulastri also maintains a personal website focused on planning, designing, and facilitating courses for professional development since 2015. Prior experience includes roles at PT Bank Permata TBK as part of the Associate Trainers Team, and leadership positions at Standard Chartered Bank and ABN AMRO Bank, focusing on customer experience, service quality, and operational management. Sulastri holds a Bachelor's degree in Accounting from Trisakti University.