Dalene Hansen

Dalene Hansen has a diverse work experience spanning multiple industries and roles. Dalene began their career as a Cashier/Service Desk worker at Walmart in 2011, and later became a Customer Service Manager, where they managed cashiers, service desk, and cart associates while also solving customer problems and conducting job interviews and evaluations.

In 2014, Dalene joined Goldenwest Credit Union as a Records Specialist, auditing consumer loan files and ensuring compliance with NCUA regulations. Dalene also communicated with loan officers and managers to correct errors.

Dalene briefly worked as an Office Clerk at H&H Engineering & Surveying, Inc., where they performed basic office and receptionist duties and digitized old project files.

Dalene returned to Goldenwest Credit Union in 2016 as a Records Specialist, performing similar auditing and examination tasks for consumer loan files.

Dalene also worked at Jet.com as a Member Service Representative, providing excellent customer service through phone calls and emails.

In 2017, Dalene joined Fred Meyer as a Clicklist Selector, responsible for quickly and accurately selecting online grocery orders for customers.

Dalene then joined Micron as an Internal Auditor for the sales department, auditing customer purchase orders against Micron's records and utilizing SAP and SFDC systems.

Dalene's next role was at Walmart again, this time as a Training Coordinator, overseeing hiring and onboarding processes and conducting new hire orientations and safety compliance training.

From 2018 to 2020, they worked at Scheels as a Specialty Shop Manager, managing the College Clothing department. Their responsibilities included ordering, inventory management, and merchandising, with a focus on keeping inventory levels within budgets.

Most recently, Dalene worked at Pattern® as a Customer Success Specialist and then advanced to the position of Customer Success Manager. Their role involved ensuring customer success and satisfaction.

Overall, Dalene Hansen has a diverse background in customer service, office administration, auditing, and management, with a strong focus on providing excellent service and ensuring compliance and success in various industries.

Dalene Hansen attended Lone Peak High School from 2006 to 2009 and obtained a High School Diploma.