Maurice E. Adams

Maurice E. Adams is an experienced professional in quality assurance and customer service within the insurance and restoration industries. Currently serving as the Director of Quality Assurance at Paul Davis USA since April 2013, Maurice E. Adams oversees service level agreements, manages employee performance, and facilitates team onboarding and training. Previous roles include Quality Assurance Team Manager and Quality Assurance Reinspector, demonstrating a strong background in compliance, performance management, and team development. Experience also includes positions at Allstate Benefits as a Premier National Accounts Representative and a Team Lead at Stericycle, along with earlier involvement as an Insurance Agent at Collier Insurance/AAA Insurance. Maurice E. Adams employs extensive expertise in estimating, industry standards, and stakeholder communication, driving continuous improvement and operational excellence.