Geoffrey Arruda

Geoffrey Arruda is an experienced professional in account management and customer success, currently serving as Director of Account Management at CarGurus since November 2014. Overseeing a team of 30, Geoffrey has played a pivotal role in managing the retention and growth of over $260 million in annual recurring revenue across 18,000 accounts. Achievements include exceeding net dollar retention goals by 118% for three quarters in 2020 and leading successful product migrations with a 100% retention rate. Prior roles include managing international operations, client services, and digital products, where Geoffrey demonstrated strong leadership in team development, process refinement, and strategic market growth. Geoffrey holds a Bachelor of Arts in Economics from the University of Massachusetts.