Victoria Nichol

Victoria Nichol is an accomplished professional with extensive experience in customer success, coaching, and product marketing within the B2B SaaS and non-profit sectors. Currently serving as President and Career Coach at Pay Forward Coaching, Victoria provides free career coaching services. Previous roles include Chief Customer Officer at KidKare by MinuteMenu, where transformational change and revenue growth were spearheaded, and Advisor for Sendoso, leading gift sending innovations. Victoria also held multiple vice president positions at The Predictive Index, focusing on customer strategy and product marketing, and led significant customer success initiatives at Rapid7. Victoria possesses a robust educational background, including executive education from Harvard Business School and a Bachelor’s degree in Psychology and Sociology from the University of Massachusetts Amherst.