Sophia Willmann is an experienced professional in customer experience and journey management with a solid background in sales and compliance. Currently serving as Sales Manager for Customer Experience at PAYBACK since July 2021, Sophia previously worked as a Consultant for Customer Journey Management at ec4u expert consulting ag from March 2018 to July 2021. Earlier, an internship at Bayer Pharmaceuticals focused on IT compliance and operational excellence. Sophia holds a Master of Science in Marketing Management from Hochschule München University of Applied Sciences, completed in December 2020, and a Bachelor of Arts in Business Administration from HTWG Hochschule Konstanz, earned in 2018.
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