Julia Hanack

Julia Hanack is an experienced professional in the field of quality assurance and incident management, currently serving as an Incident Manager at PAYONE since December 2018, focusing on incident and support management for e-commerce. Prior to this, Julia worked at Delivery Hero, progressing from a Junior Manual QA to a QA Engineer, where responsibilities included test automation setup and maintenance, testing methodologies, and release management. Julia's career also includes experience as a QA Tester at Bigpoint GmbH, and earlier roles within organizational support at the Deutsche Afrika Stiftung, RTL Radio Deutschland, and the German Parliament. Julia holds a Master of Arts in Documentation and Analysis of African Languages and a Bachelor of Arts in African Languages, Literatures, and Linguistics from the University of Hamburg.