Júlia Costa

Júlia Costa has a diverse work experience starting in 2015 as an Assistente Jurídico de Contencioso at Lodi Sodre E Advogados Associados. Júlia then worked as an Assistente de Escrivão at the 14a Delegacia Regional de Policia Civil from 2016 to 2018. Following that, Júlia worked as a Gerente Administrativo at Grupo Filipe Pitz from 2018 to 2021, where they were involved in team management, strategic planning, market research, and customer satisfaction. Júlia then worked as an Auxiliar de Crédito at Viacredi from February 2021 to November 2021. In 2022, Júlia joined Helioprint as an Executivo de Vendas, where they focused on B2B sales and customer support. Currently, they are working as a Customer Success Analyst at Paytrack, where they manage customer accounts, onboarding, and retention, as well as monitoring KPIs and satisfaction metrics. Júlia's work experience showcases their skills in sales, customer service, team management, and strategic planning.

Júlia Costa's education history can be summarized as follows:

Júlia attended UNIASSELVI from 2021 to 2023, studying Processos Gerenciais, a field of study related to managerial processes. Additionally, they pursued a degree in Direito at FURB - Universidade de Blumenau from 2015 to 2022.

In terms of certifications, Júlia obtained the following:

- Programa de Capacitação em Vendas B2B (Expert) from neoxs in February 2023.

- Certification in User of CRM PIPERUN from CRM PipeRun in October 2022.

- Introduction to Inside Sales from CRM PipeRun in October 2022.

- Outbound Marketing: Pré-Vendas de Alta Performance from Alura in September 2022.

- Vendas de Alta Performance: Prospecção de Clientes from Alura in September 2021.

- Gestão de Equipe de Vendas from UNIASSELVI in January 2023.

In 2023, Júlia plans to join CS Academy club to further their studies in the field of Customer Success.