Serkan Kaya

Serkan Kaya is a seasoned sales professional with extensive experience in managing customer relationships and driving revenue growth within the telecommunications sector. Currently serving as Senior Sales Manager for PCCW GLOBAL Limited in the MET region since May 2019, Serkan is responsible for building strategic alliances, developing account strategies, solution selling, and managing contract negotiations to minimize churn rates. Prior roles include Data Sales Department Manager and Senior Account Manager at Türk Telekom International, focusing on various market segments across the Middle East, North Africa, and Caucasus regions. Serkan's earlier experience includes positions at Vodafone Türkiye and Turk Telekom, where responsibilities encompassed managing sales cycles, customer satisfaction, and partnership development. An academic background includes a Bachelor's degree in Global Politics and International Affairs from both Orta Doğu Teknik Üniversitesi and Binghamton University, as well as a PhD in Political Science and International Relations from Bahcesehir University.