Michael S.

Michael S. has extensive work experience in the outsourcing industry. Michael is currently the Chief Operations Officer at Peak Outsourcing, a position they have held since March 2021. Prior to that, they served as the Chief Operating Officer at HGS - Hinduja Global Solutions from August 2016 to January 2020.

Before joining HGS, Michael worked at Transcom as the Senior Vice President from September 2014 to April 2016, where they were responsible for operations, workforce management, and training/quality. Michael had total financial accountability for a multimillion-dollar account and managed operations across four sites in the Philippines. Michael also held the role of Vice President - Client Delivery at Transcom from December 2012 to September 2014.

Michael's previous experience includes serving as the Country Manager at Ucess Philippines Inc - BPO Division of LG CNS from June 2009 to May 2010. Michael also worked at TeleTech, where they held the position of Director of Operations from May 2006 to May 2009, and the role of Business Planning Manager and OSC Manager from 1999 to 2006.

Overall, Michael S. has a strong background in operations and workforce management, with experience in leadership positions at various companies in the outsourcing industry.

Michael S. attended CQUniversity from 1994 to 1997, but the specific details regarding the degree pursued and field of study are not available.