Dan Dineen is an accomplished professional with extensive experience in contact center consulting, IT services, and telecommunications. Currently serving as the Senior Director of Solution Engineering at InflowCX since January 2022, Dan has also held the position of Vice President of Professional Services at EPIC Connections, Inc. since January 2017, where services focus on optimizing contact center technologies and processes. Other significant roles include Vice President of Enterprise Telecom and Networks at West Corporation, managing a large team, and Senior Vice President of Information Technology at Zenta, leading over 150 IT professionals. Dan's career began at Convergys Corporation, where various leadership roles spanned over 24 years. Education includes a Bachelor of Science in Business Administration with a focus on Marketing and Management from Creighton University.
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