Prague Alexandre has a diverse work experience spanning several roles in the IT field. As a Help Desk Engineer at Pearl Capital Business Funding, LLC., they are currently providing technical support. Prior to this, they worked as a Help Desk Technician at Lighthouse Guild, where they provided support from 2014 to 2023. They also held the role of I.T. Support Specialist at Citadel NY\\ Bronx Preparatory School, where they acted as the primary point of contact for technical support and handled various tasks related to hardware and software troubleshooting. Additionally, they worked as a Helpdesk technician at Mattel, Inc. and as an I.T. Technician/Consultant at StellarServices/Adult Child Services/Human Resources Administration, where they gained experience in desktop support and workstation deployment. Prague Alexandre also worked as an I.T. Consultant at IBM/Morgan Stanley and as a Desktop Engineer/Intern at GAVS/Bronx Lebanon Hospital, where they assisted in various technical tasks such as backing up files and re-imaging computers.
Prague Alexandre's education history starts in 2011 when they attended Per Scholas Institute for Technology. Prague completed a program in Computer Technology/Computer Systems Technology. In the same year, Prague also completed an A+ Computer Training program at Per Scholas.
In 2012, they enrolled in ASA College and completed a Certificate Program in Computer Support Specialist. Prague continued their education at ASA College until 2013.
Additionally, Prague obtained certifications in Security+ from Pearson VUE in November 2014 and an A+ certification from CompTia in December 2011.
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