Brenda Wingert

Brenda Wingert has over 20 years of commercial and government contact center management experience. The scope of her responsibilities include budget, facilities, talent acquisition, IT, and project management. Brenda successfully implemented multiple government virtual and bricks and mortar contact center operations ranging from 400 to 800 seats. Included in the cadre of contact center experience is oversight of construction of a multi- million-dollar bricks and mortar contact center on time and within budget. Wingert assembled a team of expertly skilled contact center professionals charged with managing day to day contact center operations and talent acquisition.

Brenda tenured with Pearl as a financial analyst on a 400 + seat, multi-year federal contact center contract. Drawing from her previous operational experience in contact centers, Wingert progressed to site program manager prior to assuming the position of Vice President of Operations at Pearl. Brenda honed her extensive government budget analysis experience through engagements with large federal contractors such as Boeing and Lockheed Martin.