Lorraine Maneri

Lorraine (Lori) Maneri possesses extensive experience in account services, customer experience design, and business architecture, currently serving as Vice President of Account Services and Vice President of CX Design & Analytics at Pearson since October 2011. Previously, Lorraine held key roles at Merck-Medco from April 1995 to January 2002, including Vice President of Account Management for the United Health Group Division and Director of Account Management for the Northeast. Lorraine earned a Bachelor of Science degree in Marketing & Business Administration from Rutgers University between 1984 and 1988.