Brenda Carter

Brenda Carter is an accomplished leader with over 20 years of experience in creating customer-focused organizations. Currently serving as the Customer Service and Sales Support Manager at Peli BioThermal, Brenda has previously held key positions such as General Manager and Project Manager at Asmodee USA Distribution, and various roles including Account Manager and Director of Operations Administration at COKeM International. As CEO of The Carter Group, Brenda specializes in transforming businesses through exceptional customer service strategies. Additional experience includes leading customer care teams at Elkay and Nilfisk-Advance, as well as owning a fitness franchise. Brenda holds a Bachelor's Degree in Business Management from Augsburg University and has received coaching training and education from IMD.