Amen-Ra S.

Amen-Ra S. is an experienced professional with a strong background in customer service management and training. Currently serving as the Service Recovery & Escalations Team Manager and Learning & Delivery Lead at Peloton Interactive since November 2020, Amen-Ra leads a team focused on addressing escalated customer issues and supporting organizational goals. Previous roles include Learning and Development Specialist at Peloton, Assistant Manager at DXL Group, and Assistant Manager of Member Services at Lifetime Fitness Inc., where responsibilities involved team leadership, training, and sales strategy implementation. Earlier experience includes supervisory and specialist positions at Viverae, research assistance at The University of Kansas, and sales roles at The Jayhawk Cafe and LIDS Sports Group. Amen-Ra holds a Bachelor's degree in Psychology from The University of Kansas.