Erika Hernandez

Erika Hernandez is an experienced professional with over 10 years in the Sales and Marketing industry, currently serving as a Manager at Penhaligon's since August 2016. Previous roles include Store Manager at Scoop NYC from September 2013 to March 2016 and Sales Manager at Links of London from January 2011 to August 2013, where responsibilities involved overseeing customer service standards and resolving escalated issues. Erika holds an Associate’s Degree in Computer Information System Applications from Queensborough Community College of The City University of New York (CUNY) and demonstrates strong customer service management and sales skills along with effective leadership abilities.