Niraj Chheda

Niraj Chheda is a seasoned professional with extensive experience in service delivery and customer support within the technology sector. Currently serving as a Senior Service Delivery Manager at Pentagon System and Services Pvt. Ltd. since May 2005, Niraj leads service delivery operations for the India region. Previous roles include positions as Service Manager, responsible for key account management and facility management services across India, and Team Lead at The Nielsen Company, where responsibilities included system administration and service desk management. Niraj's career began in 1999, with foundational roles in customer support and engineering across various companies, culminating in a strong background in hardware, networking, and service delivery. Niraj holds an Advance Diploma in Computer Hardware & Networking from Jetking and completed 10 + 2 in Science from Jnana Sarita, Mulund, Mumbai.