Julie Thornley

Julie Thornley is an experienced professional with a diverse background in operations and management. Currently serving as Operations Manager and Complaints Manager at Pepper Money UK since October 2021, Julie has previously held the position of Contingent Investigator at the Financial Ombudsman Service for six months in 2021. Prior experience includes a role as Publications Manager at Argos from November 2016 to April 2021, followed by a significant tenure at HSBC, where Julie advanced from Retail Branch Manager to Senior Retail Branch Manager from October 2001 to April 2021. Educational background includes attendance at the Royal Latin School in Buckingham.