Emily Bourne

Emily Bourne is a seasoned professional in the automotive industry with over 20 years of experience. Currently serving as a Partner at Performance Brokerage Services, Inc., Emily specializes in assisting automotive dealers with buy/sell transactions. Previous roles include Area Aftersales Manager and Area Customer Experience Manager at Porsche Cars North America, where Emily achieved top rankings in customer satisfaction, and Senior Dealer Operations Manager at Infiniti Motor Company Ltd., managing multiple dealerships to optimize retail operations. Emily also held significant positions at Lexus and Toyota, focusing on sales, service operations, and customer experience. Emily holds a degree in Automotive Marketing/Management from Northwood University.