Margarita M. Méndez

Margarita M. Méndez has a diverse work experience spanning different industries and roles. Margarita M. is currently working at Periferia IT Group as a Digital Business Director since August 2022. Prior to that, they worked as a Digital Business Manager at the same company from July 2021 to August 2022.

Before joining Periferia IT Group, Méndez was a Digital Business Manager at Stefanini LATAM from August 2017 to July 2021. Margarita M.'srole involved managing key accounts, ensuring profitability, and overseeing projects and client satisfaction. Margarita M. handled a portfolio of digital products including RPA, Artificial Intelligence, Cultural Transformation, Software Factory, and Application Support.

From September 2016 to September 2017, Méndez worked at SEM Soluciones Empresariales as the Microsoft Platform Leader for Terpel. Margarita M. was responsible for managing and supporting the Microsoft platform and antivirus services for the organization. Margarita M.'sduties included ensuring availability, operational quality, and continuous improvement, as well as reporting on team management and identified issues.

Prior to that, Méndez worked at Infotrack as an Engineering Solutions Leader from April 2012 to July 2016. Margarita M.'srole involved understanding and validating client business challenges, conducting detailed process analysis, defining requirements, and delivering cost-effective solutions. Margarita M. also integrated with leading global technology manufacturers to provide industry-specific best practices and solutions to clients.

Earlier in their career, Méndez worked at Haceb as a Service Coordinator from August 2009 to December 2011, and at Infotrack as an After-sales Area Coordinator from July 2005 to August 2009. In these roles, they were responsible for ensuring customer service levels, managing technical staff, coordinating maintenance activities, and handling stock and equipment.

Overall, Margarita M. Méndez has gained substantial experience in digital business management, client relationship management, team leadership, and technical solution development throughout their career.

Margarita M. Méndez has a diverse education history that spans several years and covers various fields of study. In 2000 to 2005, they attended the Universidad Autónoma de Occidente, where they pursued a degree in Electronics Engineering. Moving forward, in 2009, they attended IT Service and obtained a degree in ITIL v3, specializing in Information Technology. In 2013, Méndez completed an advance training course in RFID at Impinj. Continuing their educational journey, they pursued a Specialist degree in Service Management from 2014 to 2015 at the Universidad de La Sabana, focusing on human services in general. In 2019, Méndez completed courses at Platzi in Scrum and Digital Transformation for Companies. During the same year, they also attended the Universidad de La Sabana and pursued a program in Sales Management, with specialization in specialized sales, commercial promotion, and marketing activities. Lastly, in 2021 and 2022, Méndez attended the Universidad de Los Andes for professional development programs in Key Account Management and Commercial Direction, respectively.