Loui Osman

Loui Osman is an IT professional currently serving as an IT Branch Tech Refresh Desktop Support Engineer at PTSB since September 2023, focusing on device configuration and peripheral support. Prior experience includes roles as an IT Infrastructure Analyst Consultant at Renaissance Reinsurance, and as an Information Technology Support Analyst and Helpdesk Support Engineer at Fyffes PLC, where responsibilities encompassed incident management and user support. Additional experience includes software testing at Dell, remote helpdesk support for VIP clients at IT Rollout Consultancy Solutions, and various IT support positions across different organizations. Loui holds a Bachelor of Science (Honors) in Computing in Digital Forensics and Cyber Security and a Bachelor of Science in Computing in Information Technology from the Institute of Technology Blanchardstown, along with certifications in Construction Technology and Computer Programming.