Henrique Avelar Junior

Henrique Avelar Junior currently serves as Chief Operations Officer at Pessoalize since April 2022, following a tenure as Senior Manager Pharmaceutical Operations CX at Proxismed and Senior Manager BPO Operations CX at Proxis. Previous experience includes positions as BPO Operations and Customer Experience Manager at Indra, Operations Manager at Concentrix, and various supervisory roles at Teleperformance Brasil and AXA Partners. Henrique has demonstrated expertise in managing large teams, ensuring service delivery excellence, and improving operational efficiencies across various sectors, particularly in customer experience and support services. Henrique holds an MBA in Strategic Business Management from FIAP and has degrees in Financial Management and Health and Physical Education from Uninove and USP, respectively.