Hannah Scott

Hannah Scott has held various customer service related roles since 2015. In 2015, they began as a Client Service Associate at The Executive Centre, where they developed strong rapport with clients and assisted with enquiries and requirements. Hannah then became a Client Service Leader at the same company, where they acted as the 'face' of the company and was responsible for providing quality and efficient customer service. In 2017, they started working at Konekt Employment as an Employment Advisor, where they undertook job sourcing and matching activities on behalf of clients. Hannah was then promoted to AAR Specialist Team Leader Sydney Greater West, where they were responsible for analyzing performance reports and allocating work across the team. Currently, Hannah is working at Pet Circle as a People Experience Coordinator. Hannah is also the Customer Experience Team Leader, where their responsibilities include day to day management of direct reports and providing best-in-class customer service. Additionally, they are a Customer Experience Agent, where they help make buying pet supplies and pet food online easy and convenient.

Hannah Scott has a Certificate III in Business Administration from ARC Group (2015-2016). Hannah also holds a Higher School Certificate from Nepean Creative & Performing Arts High School (2009-2014). Additionally, they have obtained three certifications from LinkedIn: Building Resilience (2021), De-Escalating Intense Situations (2021), and Customer Service: Call Control Strategies (2020).