Dominique Vallée

Dominique Vallée has a strong background in sales and customer success, with experience in various leadership roles. Dominique is currently working as the Vice President of Customer Success at Petal since April 2021. Prior to that, they worked at Driven from 2018 to 2021, where they held the position of Vice President of Sales and Customer Success. Dominique was responsible for achieving sales revenue growth and transforming the customer experience. Dominique led a team of 5 directs and 120 indirect reports with a responsibility of $200 million in annual sales.

Before their role at Driven, Dominique worked at Yellow Pages / Pages Jaunes - Canada from 2005 to 2017. Dominique held the position of Senior Vice-President - Sales and Customer Care, where they implemented a digital sales transformation and improved the customer experience. Dominique led a team of 7 directs and 1200 indirect reports with a responsibility of $600 million in revenue. Dominique also had the role of VP Sales from 2009 to 2015, where they achieved sales revenue growth and customer acquisition targets. Dominique led a team of 4 directors and 450 indirect sales team members with a responsibility of $200 million in revenue. Additionally, they served as the National Director of Client Services and Operations from 2005 to 2009, where they focused on improving the customer experience and optimizing costs.

Dominique has earlier experience at Fido as the Senior Director of National Sales and Service Excellence from 1999 to 2005, and at Citibank as the Assistant Vice-President of Customer Service and Merchant Services from 1996 to 1999.

Dominique Vallée received a Bachelor of Commerce (B.Com.) degree in Marketing from McGill University. The specific start and end years of their education are not provided.