Timkia Rathers is a seasoned IT professional with extensive experience in business analysis and desktop support. Currently serving as a Senior IT Business Analyst at PFSweb Global Service Pvt. Ltd. since November 2018, Timkia excels in bridging the gap between Operations and IT, documenting business requirements, and identifying improvement opportunities. As an Independent Software Consultant at Business Line Systems since April 2021, Timkia further enhances technical capabilities. Previous roles include Desktop Support Team Lead at Rockwell Collins, where responsibilities included managing IT projects and team direction, and various support positions at Apex Systems, First Data Merchant Services, and Hewlett-Packard. Timkia holds an Associate's degree in Network and System Administration from ITT Technical Institute-Cordova.
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