David McCall

David McCall is a Senior Customer Experience Strategist at Pacific Gas and Electric Company, where David enhances customer experiences by collaborating with cross-functional teams to develop customer journeys and process maps. David has played a pivotal role in creating a dedicated website for centralizing customer insights. Additionally, David serves as the VP of Professional Development for the NuEnergy Employee Resource Group, coordinating events to engage new employees. David's earlier roles at PG&E included serving as a Field Engineer for the Utility Incentive Program, where responsibilities involved calculating energy savings for large enterprises, and as a Wellness Specialist promoting employee wellness practices. Previous experience includes project engineering at Control Air North, Inc., and a role with the Rising Sun Center for Opportunity, focusing on energy efficiency projects for disadvantaged communities. David holds a B.S. in General Engineering with a minor in Sustainable Environments from California Polytechnic State University-San Luis Obispo.