Mohd Amir is a Senior Technical Support Engineer at Phenom since October 2023, bringing extensive experience in technical support roles across various industries. Prior to this, Mohd Amir served as a Product Support Consultant at Zenoti, the leading cloud software for salons and spas, from April 2022 to October 2023. At UWorld, a Medical Ed-Tech company, Mohd Amir supported medical professionals with product usage and technical troubleshooting from December 2021 to April 2022. Before that, Mohd Amir worked as a Technical Support Specialist at [24]7.ai India, assisting customers of Best Buy with complex technical issues. Early in the career, Mohd Amir was a Technical Support Associate at Tech Mahindra, providing network connectivity support for Telstra customers. Mohd Amir holds a Bachelor of Commerce degree from Osmania University, obtained in 2022.
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