Margaret Gardner

Margaret Gardner is a seasoned professional in quality assurance and team leadership with extensive experience across various industries. Currently serving as a Quality Assurance Manager at Philadelphia Gas Works since April 2016, Margaret previously held the position of Call Center Supervisor at Philidor Rx Services, where leadership of a Patient Intake team focused on delivering exceptional customer service was key. Prior experience includes overseeing a team of over 25 agents in debt collection as Collections Supervisor at NCB Management Services, Inc., and working as a Quality Auditor at NCO Group from 1995 to 2011. Margaret holds a Bachelor of Arts degree in English Language and Literature from Penn State University.