Anissa Napier is an accomplished professional with extensive experience in sales, customer care, and project management. Currently serving as the Sales Desk Director for Hospital Patient Monitoring at Philips since January 2018, Anissa directs strategies across lead generation, proposal management, inside sales, and customer service, overseeing a team of nine direct reports and an indirect team of 150. Prior to Philips, Anissa held positions at Aspect Software as a Senior Customer Care Manager, managing a team of 30 engineers, and at Emdeon as a Project Manager, where project scope and prioritization were critical. Anissa gained significant technical sales experience at Dell Inc., serving as Large Enterprise Technical Sales Manager, Tech Support Manager, Consumer Sales Manager, and Operations Manager over a span of 14 years. Anissa holds a Master's Degree in Organizational Leadership and a Bachelor of Arts in Management & Human Relations from Trevecca Nazarene University.
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