Paul Koch

Paul Koch is a seasoned professional with a diverse background in customer success, account management, and education. Currently serving as a Customer Success Consultant at Phocas Software, Paul manages over 150 customer accounts while addressing technical and commercial inquiries and conducting training sessions. Previous experience includes roles as Corporate Account Executive at Perkbox, where Paul significantly increased annual recurring revenue, and as Key Account Manager at Temenos, delivering fintech solutions. With a strong foundation in information technology and educational methodologies, Paul holds degrees in Psychology and Financial Planning, as well as certifications from the University of Cambridge and University of Oxford in teaching English as a second language.