Robert Loveridge

Robert Loveridge is an experienced professional in customer support and technical solutions with a strong background in managing client services and training operations. Currently serving as the Customer Support Manager for Phocas Software, Robert previously held roles at Gainsight as a Solutions Architect and Technical Account Manager, where achievements included aligning product features with customer success strategies. At Upland Software, Robert progressed from Head of Services for CXM EMEA to Senior Manager of Global CXM Services Operations & Training, showcasing expertise in operational management and training program development. Early career experiences at Upland Adestra involved roles in product management and technical solutions, with initial positions in IT configuration and training. Robert also dedicated time as a Special Constable with Thames Valley Police and possesses educational background from The Henley College and Harrow College, complemented by foundational GCSEs from Rooks Heath High School.