Andrew Wilcock

Andrew Wilcock has a diverse work experience in various roles within the IT field. Andrew started their career at BNFL Engineering Limited as an IT Support from 1999 to 2000. Andrew then joined Rowlands Pharmacy and worked as an IT Field Engineer from 2002 to 2007. Andrew was promoted to Deputy IT Manager and served in that role until 2011. From 2011 to 2018, Andrew assumed the position of IT Manager at Rowlands Pharmacy. Currently, they are working at PHOENIX Medical Supplies Ltd as the Head of IT Service Operation since April 2018 and recently took on the Head of Core Technology role in January 2022.

Andrew Wilcock attended The Manchester Metropolitan University from 1996 to 2000, where they earned a Bachelor of Science (BSc) degree in Business Information Technology. Prior to that, they attended Priestley College from 1995 to 1997, although no degree or field of study is specified. In terms of additional certifications, Andrew obtained various ITIL certificates from PeopleCert, including ITIL 4 Managing Professional Certificate, ITIL 4 Managing Professional Transition Certificate, and multiple ITIL Intermediate Certificates. Andrew also obtained the ITIL Practitioner Certificate in IT Service Management from PeopleCert in 2018 and the ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice in 2016. Andrew's education also includes an SDI Certificate in Service Desk Manager, obtained from SYSOP Ltd, although the specific year is not provided.