Darren Long

As Senior Director of Operations in Europe, Mr. Long has direct management and overseas strategic operations of Phoenix Tower International across Europe. He is responsible for day-to-day oversight on all operational aspects of the tower and network assets in the company’s European markets including site development, site maintenance, access and safety, regulatory compliance, vendor selection and management, structural integrity and engineering services, operating processes, budget and cost management, and efficiency and optimization programs. He performance manages their teams and supports developing their talent. In addition, he supports their regional sales, leasing, and assets teams in driving customer service excellence with market-leading cycle times, and provides M&A assistance for new market entry and new portfolio acquisitions.

Mr. Long is a seasoned leader who came to Phoenix Towers International with over 21 years of experience, knowledge, and passion across disciplines and leadership roles developing, operating, and managing shared communication infrastructure and their teams.

Before joining Phoenix Towers International, Mr. Long spent 12 years at American Towers Corporation holding various operationally focussed leadership roles, supporting business operations and growth across Africa and Europe. Latterly, as Vice President of European Operations he led regional efforts to review and evaluate the efficiency and effectiveness of business operations across France, Germany, Spain, and Poland with over 30,000 sites and more than 500 employees. He developed BPM strategy, identified best practices, implemented standardization, continually identified ways to optimize costs, reduce cycle times, systems innovation and automation, regional environment and sustainability, M&A and new market start-up and portfolio integration. Mr, Long was a member of the European Management team and international integration team for France, Ghana, Germany, Poland, Spain, and Tanzania, and during his tenure, held the role of leading an international multi-cultural multi-language team integrating the largest portfolio acquisition in their company's history culminating in Team of the Year award. Before American Tower, Mr. Long was Managing Director of a communications infrastructure service company providing a wide range of communications infrastructure services to mobile phone companies across Europe including, new site acquisition; landlord relations; site management; sites development; program management; regulatory building and environmental permitting; third-party vendor management; managing collocation applications and developing advanced workflow reporting.