Houda ABBASSI has extensive experience in customer service and client management, currently serving as a Chargé de Clientèle at Phone Group since March 2012, where responsibilities include providing client assistance, managing a client portfolio, onboarding new team members, and participating in the development of business procedures. Previously, Houda held a similar position at Cabinet Oujdi d’assurances (AXA) from January to December 2011, focusing on insurance product sales and client retention. Additional experience includes various internships in banking, telecommunications, auditing, fiduciary services, and insurance from January 2007 to December 2010. Educational qualifications include a Licence Professionnelle in Banques Finances International from Institut des Hautes études Bancaires et Financières (2006-2010), a Master en Marché des Capitaux from Ecole Mohammedia d'Ingénieurs (2012-2014), and a Master en Banque Finance International from Institut des Hautes études Bancaires et Financières (2010-2012).
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