Giselle V.

Giselle V. currently serves as Customer Experience Director at Piccalio, having transitioned from the role of Customer Experience Manager within the same company. Prior to this, Giselle held the position of Customer Experience Manager at Frida and was previously a Customer Service Specialist. Additional experience includes serving as an Onboarding Specialist at OneSpaWorld, where responsibilities included managing the onboarding process for new employees, and roles at Matisse Footwear as a Customer Service & Dropship Specialist, where Giselle implemented efficient processes for order fulfillment and customer returns. Earlier administrative roles include positions at McKenzie Construction, Flair Miami, and Christ Journey Church. Giselle holds a Bachelor of Arts in Multi/Interdisciplinary Studies from Florida International University and an Associate of Arts in Journalism and Mass Communications from Miami Dade College.