Solène BLORET 📦

Solène BLORET has a diverse work experience spanning various industries.

Solène is currently working as the Head of Customer Care at Pickme, where they are responsible for developing and implementing the customer care strategy, managing the budget, and overseeing the outsourcing of the customer service team.

Prior to Pickme, Solène worked at IZI Solutions as a Senior Customer Care Officer for four years. During their time there, they played a crucial role in the expansion and growth of the Customer Care department. IZI Solutions is a specialized website for interior renovation projects and saw significant development and integration into the EDF Group during their tenure.

Solène also has experience as a Chargée de Relation Client at MOME SWEET MOME and as a Chargée de Projets Événementiels at ANGERS LOIRE TOURISME OFFICE DU TOURISME D ANGERS LOIRE METROPOLE. In these roles, they were involved in managing client relationships, organizing events, developing content, and creating promotional materials.

Additionally, Solène has worked as a Chargée de Clientèle at Europcar and as an Agent d'Entretien et de Caisse at Ville d'Angers. Solène also gained teaching experience as a Chargée de Cours at Université Catholique de l'Ouest.

Furthermore, Solène has served as a Hôtesse d'Accueil at BDCE (Bureau des Congrès et des Événements) - Angers Loire Tourisme and worked briefly as a Jeune Fille Au Pair.

Overall, Solène BLORET has a strong background in customer care, event management, client relations, and teaching, with a particular focus on strategy development, budget management, and team coordination.

Solène BLORET has a Bachelor's degree in Specialized English Language (LEA) with a focus on business from the Université catholique de l'Ouest, which they obtained from 2011 to 2014. Solène then pursued a Master's degree in Applied Languages, Intercultural Communication, and Business Strategy (LACISE) at the same university from 2014 to 2016. In addition, they achieved a TOEFL score of 587/677 in January 2013. During their studies, they also had a semester abroad at the Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires' in 2013.