Director - Behavioral Health

Position Impact and Purpose…

The Director – Behavioral Health provides strategic leadership and oversight of the behavioral health programs, including SUD, MAT, therapeutic counseling, advocacy, and harm reduction initiatives. Dedicated focus is necessary on quality improvement and quality assurance programs, as well as all clinical services and outreach.  Theprovides leadership and expertise in the areas of clinical practice standards, service delivery, funding source management, and compliance aspects of the behavioral health segment. The DBH will provide the leadership needed to develop, expand, and cultivate Valley View’s efforts to extend behavioral health services to all who need them.

Key Relationships…

·         President & CEO

·         Vice President of Health Care Operations

·         CAC Executive Leadership Team

·         VVHC Administration

·         Providers

·         Clinical Staff

·         State and Local Community Leaders

·         Community agencies

·         Local courts

·         Funding agencies

·         Regulatory bodies

·         Valley View Providers

Key Characteristics and Competencies…

·         Clinical expertise

·         Integrity

·         Professionalism

·         Accountability

·         Financial acumen

·         Performance Management

·         Continuous Improvement

·         Patient Safety

·         Customer service

·         People Management

Essential Functions…

Functional Area: Behavioral Health Program Leadership

Estimated Effort: 75%

Responsibilities, Deliverables, Outcomes and Expectations

·         Provides development, implementation, and oversight of all behavioral health services and clinical workflows that support high quality, positive outcomes, patient-centered, evidence-based, and highly effective behavioral health care; maintain compliance with all applicable laws and regulations including HIPAA; HRSA; Medicare and Medicaid; Federal and State prescribing and credentialing standards; OMHAS, Federal and State wage, hour, and labor laws; Ohio Department of Health rules and regulations; and Valley View Health Center policies, procedures, and practice standards

·         Responsible for oversight and direction for continuous quality improvement (CQI), as it relates to behavioral health services and patient safety. Key elements include the CAC Quality Improvement Plan; annual updates to the plan, its goals, and priorities; periodic reports on progress toward meeting plan goals; integration of standards into plan goals and objectives; a peer review component addressing individual provider performance and addressing quality of care, patient satisfaction; and accuracy of the documentation of care

·         Conducts situational review and investigation of provider credentials and qualifications when CAC is notified of potential board actions, suspensions, or revocation of licensure; ensure that facilities and professionals used for referrals are properly credentialed and licensed according to appropriate regulatory requirements

·         Manages behavioral health staff and provider performance, in close collaboration with VPHCO and Medical Director, in accordance with provider employment agreements, the current approved business plan and budget, CAC policies and procedures, the CAC Code of Conduct, the CAC Compliance Plan, and applicable legal and regulatory requirements

·         Ensures the assessment and documentation of designated key competencies of all clinical staff and addresses deficiencies through appropriate training. Develops, implements, and oversees appropriate training programs behavioral health providers and clinical staff on an ongoing basis to address required training under applicable

legal, regulatory, certification, or accreditation programs, or as required by the terms of any grant for delivery of services to patients, or to address identified new competencies important to maintaining excellence in the

programs and services offered to patients.

·         Provides a written performance evaluation of licensed behavioral health providers and manages a process ensuring all licensed providers receive consistent performance feedback throughout the term of individual provider agreements

·         Collaborates with VPHCO to maintain a current Behavioral Health Provider Staffing and Practice Plan that establishes scheduling standards and management principles within current budget parameters in compliance with provider contracts, CAC policy, and applicable law while facilitating achievement of quality and productivity targets.

·         Actively participates in recruitment of behavioral health care providers in coordination with Human Resources and Executive Leadership

·         Monitors compliance with workplace policies, procedures, schedules, laws and regulations as they relate to the delivery of behavioral health care services to help maintain a productive, effective, safe, secure, and legal work environment

·         Participates in identifying grant opportunities to support patient services and programs, as well as the application and advocacy for appropriate grants, implementing programs for grants awarded, and managing grant requirements and deliverables applicable to behavioral health operations, including collection and timely submission of information to other CAC staff preparing reports required by respective grants

·         Takes initiative to address patient concerns and problems with high degree of quality standards and patient satisfaction focus

·         Maintains expert personal proficiency in use of the VVHC electronic medical record and supports individual providers in achieving and maintaining a high level of proficiency leading to thorough, accurate, and timely documentation of all patient care provided

·         Maintains professional and technical knowledge by participating and completing CAC training and external educational opportunities. Stays informed of policy, compliance and legal expectations affecting clinical practice.

·         Serves on the Valley View Administration and CAC Senior Leadership Teams

·         Collaborates with the Board and Executive Leadership Team in strategic planning and in annual business planning and budget development; communicates developing plans and goals with behavioral health providers to obtain their input; and takes a leading role in goal setting for behavioral health operations and implementing approved plans and budgets

·         Represents CAC on committees and advisory bodies as needed for organizations such as the Ohio Association of Community Health Centers.

·         Provides advice and guidance to the policies, procedures, and practices of the CAC employee health and wellness program.

·         Develop and maintain relationships with members of the CAC Executive Leadership team, peer providers, providers in other professional programs, the CAC Board of Directors, and staff in general, as well as with other healthcare and community and government program and agency representatives and funders.

·         Appropriately communicates organization information, including new policies and procedure changes, through department meetings, one-on-one meetings, and appropriate email, and regular interpersonal communication.

Functional Area: Clinical Practice

Estimated Effort: 25%

Responsibilities, Deliverables, Outcomes and Expectations

·         Maintains an independent license to practice in the State of Ohio in one of the behavioral health scopes of practice (LIPCC, LISW, LIMFT) and professional practice within the Valley View system

·         Ensures positive patient experiences and outcomes across BH provider network and full array of behavioral health and harm reduction services, developing comprehensive care plans and additional programs as patient and community needs arise

·         Meet and maintain productivity goals as designated within individual provider agreement; maintain a consistent patient base within the Valley View system and service area

·         Provides excellent patient care, ensuring patient understanding and active participation in care planning consistent with CAC’s mission, vision, and values

·         Serve as brand ambassador, servant leader and mission advocate in all interactions with stakeholders, funders, local and area leaders, and government officials at all levels

Minimum Requirements…

Education: 

Bachelor’s Degree or higher as required for independent licensure in individual scope of practice

Job-Related Experience:

Evidence of established successful practice in a behavioral health scope of practice; significant leadership experience in behavioral health environment; administrative experience in public health, behavioral health, and/or FQHC environment required

People Management Experience:

Demonstrated experience managing people, including coaching, mentoring, evaluating performance, and inspiring excellence required

Licenses, Certifications, and Accreditations:

Independent licensure by appropriate state board required

Preferred Qualifications…

Preference given to candidates with experience in a Federally-Qualified Health Center (FQHC)

Preference given to candidates with public health experience

Working Conditions…

·         Within normal limits of position, must have necessary manual dexterity to perform all required procedures in accordance with applicable standards and regulations

·         Must have necessary visual acuity, hearing and speaking skills to perform all required procedures

·         Position will be scheduled based on operational need; work is mostly indoors, and normal office worker safety precautions and practices are required

·         This position performs tasks that involve exposure to airborne/bloodborne pathogens; use of universal precautions and practices are required; employees are required to submit to a Tuberculin skin test upon hire, and provide immunization records to include, proof of MMR; all employees are offered the opportunity to receive the Hepatitis B vaccination series, Influenza and Tdap immunization.

·         Periodic travel to other clinical sites; in order to operate motor vehicles on CAC business, must have a valid driver’s license,

and must maintain insurability within the requirements of CAC’s insurance provider.

·         Work regularly scheduled Monday - Friday, although some weekends and evenings may be required to work with needed programs and services, and to meet deadlines