Jhenayna Virginia Cano Tapia

Jhenayna Virginia Cano Tapia is a seasoned professional in customer service and sales management, currently serving as Head of Customer Service at PIL Andina S.A. since August 2022. Prior to this role, Jhenayna worked as a District Sales Manager at Belcorp from November 2016 to March 2021, where notable achievements included transforming a designated area into a profitable zone and increasing active customers from 350 to 550. Jhenayna's career also includes experience as a Sales Representative and Customer Service Coordinator at Kimberly-Clark, contributing to significant sales growth and customer loyalty initiatives. Jhenayna holds a Master's degree in Analytics Innovation and Technology from INCAE Business School and several other qualifications in marketing and business administration.