Laura Jones has a diverse work experience across several companies. Laura most recently worked at Pillar4 Media as the Senior Director of UX Research & Product, starting in February 2023. Prior to that, they were the Director of UX Research & Product at Pillar4 Media from September 2021 to February 2023. Before joining Pillar4 Media, Laura worked at The Home Depot as a Senior Analyst, first in Pro Customer Experience from January 2021 to September 2021, and then in In-Store Digital & Insights from October 2019 to January 2021. Additionally, they have experience at UPS as a Communications Fellow at The UPS Foundation from May 2018 to May 2019. Laura also worked at the National SafeCare Training & Research Center | Mark Chaffin Center for Healthy Development | GSU, where they served as a Program Coordinator from July 2016 to July 2017 and as a Program Coordination Liaison from September 2014 to July 2016. Laura'sresponsibilities in these roles included coordinating and planning training workshops, managing client relationships, and providing technical assistance.
Laura Jones has a Bachelor of Arts (B.A.) degree in Comparative Literature and Spanish from The University of Georgia. Laura also has a Master of Arts (MA) degree in Communication with a field of study in Organizational Communication, General from Georgia State University.
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