Kristapher Massenburg

Kristapher Massenburg is an experienced professional in fraud and authentication technology, currently serving as an Enterprise Customer Success Manager at Pindrop since July 2021, where responsibilities include supporting the deployment of fraud and authentication solutions within call center environments. Prior to this role, Kristapher held various positions at Morgan Stanley, culminating as a Director in the Fraud Operations team, and worked as an AML Analyst at JPMorgan Chase & Co. Earlier career experience includes serving as a Lead Operations Representative at Bank of America, handling subpoenas and legal requests, and starting roles as a Fraud Analyst, focusing on transactional fraud, identity theft prevention, and consumer credit account management. Kristapher holds a Bachelor of Arts in Criminal Justice from the University of Delaware and a Master of Science in Administration of Justice - Criminal Behavior from Wilmington University.