Vinay Thakkar

Vinay Thakkar is an experienced Service Delivery Manager at Pinnaca Retail Solutions Limited since January 2016, specializing in tailored retail consultancy and support for high-end retailers, including Jimmy Choo and DKNY. Previously, Vinay served as Retail Helpdesk Manager at Pioneer Solutions and Helpdesk Team Leader at Retail IT, where skills in troubleshooting and customer service were honed. Vinay's career began as a Store Manager at Clinton Cards, overseeing a team and managing store operations. Vinay holds a Merit in GNVQ Business Studies from Epping Forest College.